| Level |
Awareness / Orientation |
Foundational / Entry-Level |
Professional / Accreditation |
| Objective |
Introduce mediation concept, benefits & process |
Build foundational skills and practical understanding |
Develop advanced competency and obtain accreditation |
| Format |
Face-to-Face |
Face-to-Face with participants practice |
Face-to-Face intensive with coaching & assessments |
| Focus Areas |
What mediation is and ADR landscape |
Process, ethics, communication skills, mini role-plays |
Full process, advanced techniques, mock mediations, law |
| Activities |
Discussion, demo, case examples |
Guided role-plays, exercises, feedback |
Realistic simulations, coaching, formal assessment |
| Assessment |
None (participation certificate) |
Quiz, reflection, participation |
Observed mediations + written exam + evaluation |
| Certification |
Certificate of Participation — PMA |
Certificate of Completion — PMA |
Certified Accredited Mediator — PMA |
| Target Audience |
General professionals, students, NGO & community leaders |
Aspiring mediators, junior lawyers, HR, students |
Experienced professionals, lawyers, judges, HR leaders |
| Prerequisite |
None |
None (Awareness recommended) |
Introduction course recommended; professional background ideal |
| Trainer Type |
Certified mediator / trainer (demo) |
Certified mediator with coaching experience |
Senior certified mediator (CEDR-style) + assessment panel |
| Next Step After Completion |
Enroll in Introduction to Mediator Training |
Apply for Certified Accredited Mediator Training |
Join PKODR mediator panel / ODR practice |